Privacy Policy

When you're browsing our portfolio or getting in touch about a potential project, we might collect:

• Contact details: Your name, email, phone number - basically the stuff we need to actually talk to you about your project
• Project information: Whatever details you share about what you're looking to build or design
• Technical data: IP address, browser type, device info - standard web stuff that helps us keep the site running smoothly
• Usage patterns: Which pages you check out, how long you stick around - helps us understand what people are actually interested in

We're not into collecting stuff we don't need. If we're asking for it, there's a good reason.

Here's the deal with what we do with your info:

We're not in the business of selling your info - that's just not our style. But sometimes we need to share it with:

• Service providers: Companies that help us run our website, manage emails, or handle cloud storage. They're contractually bound to keep your data safe.
• Professional partners: Sometimes on larger projects, we collaborate with engineers, contractors, or consultants. We'll only share what's necessary.
• Legal requirements: If the law says we gotta hand it over, we will - but only what's legally required.

Everyone we work with is vetted and held to the same privacy standards we maintain ourselves.

Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's what they do:

You can manage cookie preferences through your browser settings. Just know that blocking some cookies might affect how the site works for you.

We take security seriously around here. Our approach includes:

That said, no system is 100% bulletproof. We do our absolute best, but we can't guarantee complete security - nobody honestly can.

Under Canadian privacy law (PIPEDA), you've got several rights when it comes to your personal info:

• Access: You can ask what information we've got on you
• Correction: If something's wrong, let us know and we'll fix it
• Deletion: Want us to delete your data? Just ask (though we might need to keep some stuff for legal reasons)
• Opt-out: Don't want marketing emails? Unsubscribe anytime
• Portability: Request a copy of your data in a readable format
• Complaint: If you think we've messed up, you can file a complaint with the Privacy Commissioner of Canada

We don't hoard data forever - that'd be weird and unnecessary. Here's our general approach:

• Active projects: We keep your info for the duration of our working relationship, plus a reasonable period afterward for warranty and legal purposes (typically 7 years, as required by Canadian regulations)
• Inquiries that didn't pan out: Usually deleted after 2 years if there's been no further contact
• Marketing contacts: Kept until you unsubscribe or we haven't heard from you in 3 years
• Website analytics: Typically retained for 26 months, then aggregated and anonymized

Once data's no longer needed, we securely delete or anonymize it. Simple as that.

We're based in Toronto, Ontario, but like most businesses these days, we use some cloud services that might store data outside Canada - sometimes in the US or other countries.

When your data leaves Canada, it's subject to the laws of wherever it ends up. We only work with providers who meet strict security standards and comply with applicable privacy laws.

If this concerns you or you've got questions about where your specific data is stored, just reach out - we're happy to give you the details.

Our website might link to other sites - partner organizations, suppliers, industry resources, that kind of thing. Once you click through to another site, this privacy policy no longer applies.

We try to link only to reputable sites, but we can't control their privacy practices. So when you venture off our site, it's worth checking out their privacy policies too.

Privacy laws evolve, our business changes, and technology advances. So yeah, we might need to update this policy from time to time.

When we make significant changes, we'll let you know - probably through a notice on our website or an email if we've got your contact info. The "last updated" date at the top of this page will always show when the most recent changes were made.

We'd recommend checking back here occasionally, especially if you haven't visited in a while. Boring, we know, but it's good to stay informed.